Canon Printer Contact Number USA

How To Rectify Canon Printer Offline Error

The offline issue with Canon printers is a common annoyance for users. Even though this isn’t a major problem, it needs to be addressed right away because it will cause all print jobs to stop. You can breathe a sigh of relief if you’re having this problem with your Canon printer. This blog will discuss the most likely causes of this error and how to resolve it.

Why is My Canon Printer Offline?

When the printer stops receiving commands from the system, it enters the offline state. Below are some of the possible causes of this error:

  • Incorrect default settings: This issue can be caused by incorrect default settings. As a result, it’s critical to double-check your default settings.
  • Enable printing when you’re offline: This error may appear if the use printer in the offline state is not disabled.
  • Error in the printer spooler: This problem could be caused by a glitch in the printer spooler.
  • Faulty paper feeding: This error can occur when the paper being fed into the printer does not meet the specifications or is not in the correct orientation.
  • Connection problem: This problem occurs when the computer and printer are not properly connected.
  • A problem with the USB: This error may also occur if there is a problem with the USB cord

How to Change The Canon Printer From Offline to Online?

The steps for troubleshooting the Canon printer offline error are as follows. To begin, make sure your printer and computer are connected. Make sure your printer and computer are connected securely. A wired or wireless connection can be used. After that, put these steps into action.

Check the setting for ‘Canon printer set as default printer.’

The offline error state in the Canon printer may appear if the default settings are incorrect. To make your Canon printer the default printer, follow these steps:

  • Go to your system’s Control Panel and select “Devices and Printers.”
  • Select your Canon printer from the printer list and right-click it.
  • Choose the ‘Make default’ option.
  • A green tick mark will appear next to the Canon printer once this setting has been applied.
  • Turn off the ‘Use printer offline’ option.

To Revoke This Option, Use The Method Listed Below.

  • Restart your printer if necessary.
  • Visit Devices and Printers on your computer.
  • Locate and right-click on your printer. Select the ‘What’s printing’ option if you see a green mark on it. Set the printer as the default printer if you notice a grey mark on the printer.
  • Select the printer option and uncheck the boxes for “use Canon printer offline” and “Pause Printing.” This will restore your Canon printer’s connectivity.
  • Make sure the print spooler option is turned on.

If your print spooler setting is disabled then you will get the printer in offline state error. To turn it on,

  • Type ‘services.msc’ in the run prompt. Enter the code using the enter key.
  • Look for the Print Spooler option in the list. Once you’ve located it, check to see if the ‘running mode’ is enabled. If not, right-click on this option and choose ‘Start’ from the drop-down menu.
  • Right-click and select restart if you want to restart this setting.
  • Select properties from the context menu by right-clicking on this setting.
  • Drivers should be updated
Obsolete drivers are again another reason that may cause this problem. To update the drivers,
  • Type ‘devmgmt.msc’ into the run prompt.
  • Activate the option to expand the print queue.
  • Right-tap on your printer model to select it. Select the option to update the driver.
  • Select ‘Search automatically,’ and your drivers will be updated.

These steps should fix the Canon printer’s offline issue. Contact the Canon printer support phone number if you have any questions or concerns.

canon printer contact number USA

Canon Printer Troubleshoot

Just like we need mobiles and computers for work, printers are also important. Though there are many printers available in the market, none are like a Canon printer. They are the industry best for many reasons including advanced printer features, commendable Canon customer service for printers, versatile expert team and more. However, you might face issues while using a Canon printer. But no need to lose your sleep over it as we have got you covered. Even if you face issues, they can be solved in no time by none other than the experts who are well-versed with everything that you need to know.

Before moving ahead with troubleshooting problems, we would like to highlight some of the major printer issues that can take place often.

Common Canon Printer Problems 

  • Incomplete printing

There can be times when you might get your printouts stuck in the printer leading you to wait in the middle of a task. Now this generally happens due to high-resolution files which may take time to process until then you have to wait. Another reason is when you have been using the printer for a long time and due to overheating, it might stop working. For the latter, you should let the printer rest for a while, so turn it off, unplug it and plug in again after 15 minutes to carry on with your work

  • Paper Jam

It is a very common issue that any printer user might face from time to time. When a paper is stuck in the printer, a warning message will be displayed on the screen. You should tackle this on the spot because if you ignore it, then you might end up damaging the printer which no one wants for sure. So, when you see the warning, turn off the printer, unplug it and take out the stuck paper from the printer gently without hampering the film or rail.

  • Improper prints

There are many reasons why you might get improper, light or faded prints. Dried ink and clogged print heads are one of the main causes. Clogged print heads are caused due to dried ink which might leave horizontal lines and spots on the printouts. This can be fixed by two ways and they are- run the printer utility program and change the ink cartridge. After amending the changes, you should conduct a test-run to be sure about managing the situation.

  • No paper alert

If you use a printer on a regular basis, you might face this issue often. You get the ‘no paper alert’ due to the presence of an object in the rear tray. So, switch off the printer, unplug it and remove the object. In addition, you might face this error due to improper loading of paper into the printer. Yes, you have read that right. Sometimes, due to curled, wrinkled and thick paper, you might face this issue. Hence, make sure you replace such papers with the suitable ones based on the paper size setting. Also, don’t forget to clean the paper feed roller.

FAQ

1.   Why is my wireless Canon printer not responding?

This happens due to lack of communication between your PC and printer. You have to follow a few steps to resolve it.

  • Press ‘setup’ button on wireless Canon printer
  • Move to ‘Wireless LAN setup’ and click on ‘OK’
  • Select ‘easy setup’ and confirm it
  • Then, choose ‘access point and enter the Wi-Fi password
  • Insert the setup disc and run the program to install the printer in your PC
  • Choose ‘easy install’ and click on it
  • You will see ‘printer on network’ on the screen
  • Click on ‘next’ and start the installation process
  • Wait until the process is completed

2.   How can I clear Canon printer error?

You have to reset the Canon printer in such a situation and here’s how you can do it!

  • Turn on the printer
  • Press and hold the stop/reset button
  • Wait for 5 seconds and then the printer will reboot and set itself

And that’s how you reset your printer to get rid of printer errors.

3.   Why is my printer saying error even after fixing the issue?

There can be many reasons why your printer makes errors all the time. There might be the wrong paper size or incompatible document that you are trying to print. So, make sure all the factors are checked otherwise our experts are there to help you.

Contact Canon Printer Technical Support Phone Number

Are you stuck in the middle of a printout? Well, you know what to do now. If you are still not sure, do not hesitate to seek our expert assistance, who will make your life simpler than you can ever imagine.

Canon Printer Contact Number USA

How To Resolve Canon Printer Communication Error?

Canon is a world-renowned brand known for producing high-quality printers that are both cost-effective and efficient. However, any printer, including the Canon printer, can have problems. The Canon printer communication error is one such issue.

The communication error in Canon is an error in which the communication or exchange of information between the printer and the system is disrupted, as the name implies. This issue can arise due to a variety of factors. You’ve come to the right place if you’re having trouble with this issue. This article will outline effective Canon printer troubleshooting procedures for resolving this problem.

How Can I fix the communication error on my Canon printer?

Procedure 1: Checking to see if the printer’s light is on.

If the light flashes on the Canon printer, that means the printer is receiving adequate power. Check if any connections are loose and if the wireless connection is established.

Procedure 2: Verify if The Printer Port is Set Up Correctly

  • As the administrator, log in to your system.
  • Select Devices and Printers in the control panel. 
  • Right-click on the Canon printer and select Properties from the drop-down menu.
  • Select the Port option from the drop-down menu. Ensure that the USB port (n stands for numbers) is selected, as well as the printer’s name. The port name for a wireless printer would be CNBJNP
  • Reinstall the driver if the port is incorrect. If the port selected is correct but printing still fails, right-click the printer and select Diagnose and Repair from the menu. To mitigate the flaw, follow the on-screen instructions.

Contact the Canon printer tech support number if you have any problems.

Procedure 3: Check the drivers

Ensure that your system’s drivers are accurate and up to date. If they’re out of date, it’s a good idea to update them for smoother operations.

Procedure 4: Confirm Printer’s Connectivity and The Status.

Verify that the USB cable is securely fastened and that no loose connections exist. After that,

  • Select Control Panel > System and Security > System > Device Manager from the drop-down menu.
  • Select USB printing support, then select Universal Serial Bus controllers.
  • Look under the General tab to see if the printer is connected. You are welcome to contact our Canon printer support team if you have any questions.

The methods listed above should help you fix your canon communication problem. If the problem persists, please contact our Canon printer customer service  team. They will resolve your issues as quickly as possible.