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Why Is My HP Printer Showing Offline Status?

The HP printer offline condition is a recurring issue that many times annoys HP users. Although there may not be a single cause for this problem, it must be resolved in order to resume easy printing operations. This article will analyze the problem and offer suggestions for how to solve it.

How to Restore HP Printer to Online Status

Method 1: Verifying that using a printer in the offline state isn’t enabled

If the option to use the printer offline is selected, the printer may display the offline setting. So it’s up to you to make sure this option isn’t selected. To carry out the same procedure and cancel the changes,

  • Select the settings option by pressing the start button.
  • Now select the devices and printers option.
  • Locate your HP printer from the list of devices and printers. Disable the ‘Use printer offline’ option by right-tapping on it.

This will bring your HP printer back online.

Method 2: Check to see if your HP printer is set as the default printer.

Simply use this technique to resolve HP offline troubles.

  • To go to the control panel, go to the Start menu and select Control Panel.
  • Choose devices and printers. You can see all of the printers and devices that are connected. If the HP printer has a green tick mark next to it, it has been set as the default printer.
  • If you don’t see a green tick, simply right-click on the HP printer and select the “Set as default.” option.

Method 3: Update the obsolete drivers

Another possible cause of the HP printer’s offline status is outdated drivers. As a result, it’s critical to keep them up to date.

  • Type device manager into the window’s search bar.
  • Go to the printer’s part of the website.
  • Right-click on the printer icon and select Update Drivers.
  • Automatically select the search option.
  • Restart the system after the process has finished.
  • You can also try uninstalling and reinstalling the drivers later on.

Method 4: Revoke Printer Spooler settings

When the printer spooler stops working, the problem of the HP printer going offline appears. To get it going again,

  • Type services.msc in the Run box.
  • Search for the print spooler.
  • Stop it by right-tapping it.
  • Then, in the Windows File Explorer’s location bar, type C: WindowsSystem32SpoolPrinter and hit OK.
  • Delete all of the print commands that are currently in the queue.
  • Return to the print spooler, right-click it, and select Start.
  • The system must be restarted as the final step.

These are the most thorough and effective solutions to this problem. If you’re still having trouble with this issue, call our HP Printer Support number for assistance.

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